Revised customer satisfaction : the other half of your job /
Main Author: | Scott, Dru. |
---|---|
Format: | Book |
Published: |
Los Altos, Calif.:
Crisp Publications,
1991.
|
Edition: | Rev. ed. |
Series: | Fifty-Minute series
|
Subjects: |
Similar Items
-
Customer first : a strategy for quality service /
by: Walker, Denis.
Published: (1990) -
Handbook of customer satisfaction measurement /
by: Hill, Nigel,, 1952-
Published: (1996) -
Calming upset customers /
by: Morgan, Rebecca L.
Published: (1989) -
Dealing with customer complaints /
by: Williams, Tom,, 1954-
Published: (1996) -
Quality customer service : the art of treating customers as guests /
by: Martin, William B.
Published: (1987)