Revised customer satisfaction : the other half of your job /

Bibliographic Details
Main Author: Scott, Dru.
Format: Book
Published: Los Altos, Calif.: Crisp Publications, 1991.
Edition:Rev. ed.
Series:Fifty-Minute series
Subjects:
Description
Item Description:Cover title: Customer satisfaction.
Physical Description:iv, 112 p.: ill.; 26 cm.
ISBN:1560520841