Holdings: Handbook of customer satisfaction measurement /

Bibliographic Details
Main Author:	Hill, Nigel,, 1952-
Format:	Book
Language:	English
Published:	Aldershot, Hampshire, England ; Brookfield, Vt. USA: Gower, 1996..
Subjects:	Consumer satisfaction -- > Evaluation Marketing research -- > Handbook, manual, etc.

Holdings details from Perpustakaan CIAST
Call Number:	HF5415 335 H55 1996

Accession	Item Category	Format	Status	Notes

0000001006

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