Handbook of customer satisfaction measurement /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Aldershot, Hampshire, England ; Brookfield, Vt. USA:
Gower,
1996..
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| Subjects: |
| Item Description: | Index: p. 308-310. |
|---|---|
| Physical Description: | x, 310 p: ill.; 24 cm.. |
| Bibliography: | Bibliography: p. 306-307. |
| ISBN: | 0566077663 (cloth) |