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Quality customer service : the art of treating customers as guests /

Bibliographic Details
Main Author:	Martin, William B.
Format:	Book
Language:	English
Published:	Los Altos, California: Crisp Publications, 1987..
Edition:	2nd ed..
Series:	Fifty minute series.
Subjects:	Customer services -- > Programmed instruction. Customer relations -- > Programmed instruction.

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