Quality customer service : the art of treating customers as guests /

Bibliographic Details
Main Author: Martin, William B.
Format: Book
Language:English
Published: Los Altos, California: Crisp Publications, 1987..
Edition:2nd ed..
Series:Fifty minute series.
Subjects:
Description
Physical Description:iii, 77 p: ill.; 26 cm..
ISBN:0931961955