Telephone courtesy and customer service /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Menlo Park, California:
Crisp Publications,
1990..
|
| Edition: | 2nd ed.. |
| Series: | A fifty-minute series
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| Subjects: |
| Physical Description: | ii, 68 p: ill.; 26 cm.. |
|---|---|
| ISBN: | 1560520647 (pbk.) |