Table of Contents: Quality :

Bibliographic Details
Main Author:	Aikens, C. Harold.
Format:	Book
Published:	Upper Saddle River, N.J.: Pearson/Prentice Hall, 2006.
Subjects:	Quality assurance. Six sigma (Quality control standard) Total quality management. Quality control.

Table of Contents:

Introduction to quality : the fundamentals
The pursuit of quality through systems thinking : a business imperative
The pursuit of quality through strategy
Managing for quality : organization, leadership, and decision-making
Managing for quality : accountability and implementation
Managing for quality : the human element
Understanding process behavior : tools for problem solving and decision making
Statistical process control
Six-Sigma and continuous improvement
Materials management : supplier selection and certification, and the procurement cycle.