Quality : a corporate force : managing for excellence /
| Main Author: | |
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| Format: | Book |
| Published: |
Upper Saddle River, N.J.:
Pearson/Prentice Hall,
2006.
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| Subjects: |
| Physical Description: | xx, 428 p.: ill.; 24 cm. |
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| Bibliography: | Includes bibliographical references and indexes. |
| ISBN: | 0131197576 |