Computer telephony demystified : putting CTI, media services, and IP telephony to work /
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| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2001.
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| Physical Description: | xlviii, 765 p.: ill.; 24 cm + 1 computer laser optical discs (4 3/4 in.). |
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| Bibliography: | Includes bibliographical references (p. 729-730) and index. |
| ISBN: | 0071359877 |