APA Citation

Bayer, M. (2001). Computer telephony demystified: Putting CTI, media services, and IP telephony to work. New York: McGraw-Hill.

Chicago Style Citation

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work. New York: McGraw-Hill, 2001.

MLA Citation

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work. New York: McGraw-Hill, 2001.

Warning: These citations may not always be 100% accurate.