Cover Image

Customer first : a strategy for quality service /

Bibliographic Details
Main Author: Walker, Denis.
Format: Book
Language:English
Published: Aldershot, Hants, England: Gower, 1990..
Subjects:
Customer services.
Quality assurance.
Consumer satisfaction.
Description
Item Description:Index: p. 151-154.
Physical Description:xii, 154 p: ill.; 25 cm..
ISBN:0566028603

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