Dealing with customer complaints /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Aldershot, Hampshire, England ; Brookfield, Vt., USA:
Gower,
1996..
|
| Subjects: |
| Item Description: | Index: p. 131-132. |
|---|---|
| Physical Description: | xi, 132 p: ill.; 26 cm.. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 0566076977 (cloth) |