Calming upset customers /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Menlo Park, California Lanham, MD:
Crisp Publications;: Distribution to the U.S. trade, National Book Network,
1989..
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| Series: | The fifty-minute series
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| Subjects: |
| Physical Description: | xii, 79 p: ill.; 26 cm.. |
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| ISBN: | 0931961653 |