Managing the four stages of TQM : how to achieve world-class performance /
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| Format: | Book |
| Published: |
Kuala Lumpur:
Syarikat First Agency,
1995.
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| Subjects: |
| Physical Description: | xvii, 252 p.; 23 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9839156055 |