How to audit the process-based QMS - Arter, Dennis R., 1947-; Cianfrani; West, Jack. (Milwaukee, Wis.: ASQ Quality Press, 2012)
Includes bibliographical references (p. 181-182) and index.
Keywords: Auditing, Internal -- -- Methodology; Total quality management -- -- Evaluation; Organizational effectiveness -- -- Evaluation; Management -- -- Evaluation; ISO 9001 Standard