Townsend, P. L., & Gebhardt, J. E. (1992). Quality in action: 93 lessons in leadership, participantion, and measurement. New York: J. Wiley.
Chicago Style CitationTownsend, Patrick L., and Joan E. Gebhardt. Quality in Action: 93 Lessons in Leadership, Participantion, and Measurement. New York: J. Wiley, 1992.
MLA CitationTownsend, Patrick L., and Joan E. Gebhardt. Quality in Action: 93 Lessons in Leadership, Participantion, and Measurement. New York: J. Wiley, 1992.
Warning: These citations may not always be 100% accurate.