Stebbing, L. (1990). Quality management in the service industry. New York: Ellis Horwood.
Chicago Style CitationStebbing, Lionel. Quality Management in the Service Industry. New York: Ellis Horwood, 1990.
MLA CitationStebbing, Lionel. Quality Management in the Service Industry. New York: Ellis Horwood, 1990.
Warning: These citations may not always be 100% accurate.